FAQ
We accept returns within 30 days of purchase, provided the rug is in its original condition. Contact our customer service team at support@teppichhomes.com to initiate a return.
Yes, we ship internationally! Shipping costs vary depending on the destination. Please see our shipping policy for details.
Our rugs are made from a variety of high-quality materials, including New Zealand wool, Turkish cotton, and silk. Each product description specifies the materials used.
To clean your rug, vacuum regularly and spot clean with a mild detergent. For deep cleaning, we recommend professional rug cleaning services. Avoid placing rugs in direct sunlight to prevent fading.
Yes, we offer custom rug design services. Work with our design team to create a unique rug tailored to your specifications. Contact us at design@teppichhomes.com for a consultation.
